Groupe Argus

Maintenance and after-sales service

Customised and multi-channel services to improve your daily activity

Recognised for its expertise and knowledge in after-sales services, Argus provides bespoke and supplementary quality services to support and assist its clients both in terms of installation and configuration or online support.

Bespoke services to:

  • Support you both in the roll-out and daily use, with a multi-channel solution: 24/7 Online Tech Support Platform, chat, email, phone and remote control
  • Expedite your request with a team of 14 multi-skilled and expert hotliners, close to your development team
  • Offer a quality service with a systematic tracking of your tickets, from the moment it is created until it is solved, in full transparency, with a completion rate of 65% in less than 15 minutes and 90% in less than 24 hours